Terms and Conditions – Tio Bigotes
These Terms and Conditions apply to the use of the website www.tiobigotes.nl and any orders placed via our website, Thuisbezorgd, or Uber Eats for delivery in The Hague.
1. Company Information
Business Name: Tio Bigotes The Hague
Registered Address: Spuistraat, The Hague, Netherlands
Contact Email: info@tiobigotes.nl
2. Scope of Services
Tío Bigotes offers freshly prepared empanadas and other food items for takeaway and delivery via third-party platforms such as Thuisbezorgd and Uber Eats. Availability of items may vary per location and platform.
3. Orders & Payments
All orders are subject to acceptance and availability. Payment is processed securely via our partners Thuisbezorgd and Uber Eats. We are not responsible for any errors or delays caused by the third-party platforms.
4. Delivery & Pick-up
Estimated delivery times are provided by our partners and may vary depending on traffic and demand. We strive to prepare all orders promptly and maintain high quality standards. Tío Bigotes is not liable for late delivery due to external circumstances.
5. Cancellations & Refunds
All sales are final once the order has been accepted and preparation has started. Cancellations or refund requests should be made directly through the platform used (e.g., Thuisbezorgd or Uber Eats).
6. Food Allergies & Intolerances
If you have any allergies or dietary restrictions, please consult the menu carefully or contact our staff before placing an order. We cannot guarantee the absence of trace allergens in our products.
7. User Conduct
Users agree not to misuse our website or place fraudulent or false orders. We reserve the right to block or cancel orders in cases of misuse.
8. Intellectual Property
All content, images, and branding on this website are the property of Tío Bigotes or used with permission. Reproduction without written consent is strictly prohibited.
9. Liability
Tío Bigotes is not liable for damages arising from use of the website or food products, unless caused by proven negligence. Use of this website and services is at the user’s own risk.
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our website or services implies acceptance of the updated terms.
11. Applicable Law
These Terms are governed by Dutch law. Any disputes will be resolved under the jurisdiction of the courts in The Hague, Netherlands.
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